30 Aug 2012
August 30, 2012

Dental Testimonial

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The effectiveness of Doctor Assist on record keeping for patient’ files in a very organized yet comprehensive manner strikes us a lot. After the trial of Doctor Assist, we learned that it really suits perfect on the kind of clinic management that we are striving to work on everyday. From the record keeping, file tracing and billing system considering our large numbers of patients and clinic branches that we have. Doctor Assist really helps us to manage our patients with great enhance and improvement.

With Doctor Assist, we can easily access all patients file in one terminal in seconds, without the burden of checking stacks of records from one file to another. Now it is easier for us to accommodate a waiting list of new patients without the trouble to writing data one by one. The paperless system gives us the relief of not losing any of our patients’ files or misplaces it. It saves a lot of time for us to be able for us to deliver a “total patient care”.

It is also customizable to suit the templates that we are specifically using which helps us generate all the reports that we need whether weekly, monthly or yearly report  in less time. Doctor Assist really helps us to manage our clinics in an easy yet comprehensive and effective way.


Dr. Mieke, Executive Clinic of University of Trisakti

Nowadays, dentistry technology grows with unlimited space for any of the dentist especially in dental institutions. One of the key points is to manage any dental hospital operations and administration is by using dental software. Before, we use Doctor Assist, it takes enormous amount of time to find data of patients, creating data for new patients as well, it not only make everything not efficient but creating and generating reports too is a major hiccup. But after choosing Doctor Assist, everything about managing records, tracing files, and most of all, keeping an eye on each and every treatment there is for our valued patients is made easy, faster  and above all, comprehensive. We can easily check the status of treatment for our patients, see its development, especially with it digital data record, and create a dental plan too for our patients to achieve the best dental care that they need. Doctor Assists really facilitates what dentists needs.  It saves our time and provides us efficiency. Thank you for being a great help!

Dr. Noreen (Dentist), Indramawar Dental Clinic, Jalan Ampang, Kuala Lumpur

Since using this software, our appointment booking system is much more organized, as we can locate each exact patient’s record just by asking for his IC number. We can make changes in the booking, for eg rescheduling appointments in a clean and easy to see manner -previously with manual system there would be a mess created when rescheduling patients, and a headache to know who was actually coming in for that day.

When there is a change in the status of the patient’s appointment- for eg from “Confirmed” to “Cancelled”, the dentist knows straightaway about it from his own laptop in the surgery. We do not need to constantly ask the front desk about the status. There is even a box for remarks so that the staff can key in the reason for the cancellation.

Patients’s records can be easily accessed if the patient calls in with complaint or questions after treatment. Billing is also streamlined, neat and organized compared to manual systems. Just a click, and the patient’s receipt is created and printed.

With Dr Assist, the dentist can now manage treatment planning so that each member of the auxulliary team knows exactly what the patient needs to come in for the next visit. With product stock control or inventory, we know when to reorder our stock before it gets too low or becomes even zero (happened in the past with manual systems).

Overall, I am pleased with the Dr Assist software. It really is another virtual assistant!