Doctor Assist ™ – Solution for Medical GP or Specialist

Featured Solution by Medical Tribune Magazine – One of the most flexible system to accommodate for your medical recording needs!

Broucher Medical Specialist Promotion 2015 Page 2-page-001

Reaching Your Practice Goals is Even Easier!

  • Paperless Space Saving Modern Clinic
  • Systematic Practice Flow
  • Enjoy more Free Time
  • Better Patient Care

    Patient Education / Chronic Disease Recall / SMS Medical Campaign / Less Waiting Time

  • Business Report

    Panel Invoice / Outstanding Payment / Daily Collection / Product Revenue

  • MOH Clinical Compliance Report

    Patient Register / X-Ray Report / Dispensary Report

The Philosophy – Simplicity and Flexibility

Doctor Assist™ is a complete clinic operation management solution developed and supported locally . It is the only solution in the world that can accommodate different clinical requirement for different practice . After years of research and study done with a group of doctors with different needs from different medical fields, Doctor Assist ™ is proven complied to GP, Paediatric , O&G, Ophthalmology , Surgeon and Dermatology .

At your fingertips – Medical record keeping in the digital era

Healthcare professionals are busy individuals. With so many patients, the amount of paper work and manual labour involved increase. These result in extended working hours, prescription and stock taking errors. On top of all these issues, there is also the aspect of cost. With errors, costs are incurred to remedy the situation, resulting in an increase of monthly expenditures. In this modern age, there is a need for a simpler and more efficient manner of dealing with these issues.

 

“Doctor Assist™ – A quicker, more efficient record-keeping method” By Medical Tribune Medical Magazine

 

Comprehensive Features

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

What do our customers say?

Dr Daisy Ling, Klinik Ling, Skudai, Johor.

What does one seek from a Clinic Management system? Simple, and easy management of patients records,Quick scheduling of appointments, concise method of keeping stock of items, and finally a no-nonsense approach to billing. Doctor Assist seeks to do exactly that. I’m happy with the programme. It has enhanced my practice’s bottom line by increasing my office efficiency.

 

Dr Tan Lean Sim ,Klinik Chong , Kuching , Sarawak .

I found out about Doctor Assist via pamphlets at my clinic . I choose to use the system largely due to the person in charge , who explained the system so well , that all my queries were answered .

Why is it a good method ? It is fast , friendly and easy to use , plus the Doctor Assist team provided excellent back-up service . Why is it a good method ? It is fast , friendly and easy to use , plus the Doctor Assist team provided excellent back-up service .

There are many system in the market , and they are all competing with each other . In my opinion , the simpler the system , the better . We doctors are not geniuses when it comes to IT , so we appreciate a simpler system .

A friendly and helpful person in charge is of utmost importance , especially when you experienc e difficulties . With a friendly tone and good guidance , those difficulties can be easily sorted .

 

Dr Tan Lian Hong , Klinik Pakar Mata Dr Tan , Kuala Lumpur .

Why Doctor Assist ? Firstly , it is an eco-friendly solution due to its paperless management system . It also occupies less space compared to medical records in paper or card form . This is the best software system that I have used .

That being said , it is adjustable to individual needs . Of course , no sytem is perfect , so it takes a while to become accustomed to using it . All software systems are about the same . What is important is that the back-up and follow-up service is good . My advice is to give it a try , as without trying , you won’t know if it does or doesn’t work for you .

*Dr Tan Lian Hong was one of the specialists involved in the development of the Doctor Assist System . He played a role in providing the basic concepts for the development of the software system for medical records .

 

Datuk Dr Chan Fook Kow , Ampang Endoscopy , Kuala Lumpur .

I found out about Doctor Assist via flyers in my clinic . After discussing with the person in charge and testing out , I found that it suits my requirements of being both convenient and applicable . Prior to using this system , I was using manual billing system .

Doctor Assist makes it much easier to trace patient files and test results . It also takes up less space than medical records . The paperless system entails less work , as I don’t have to look through paper files to locate patient information .

For doctors who have yet to try Doctor Assist , I would advise that it is a much more convenient method of record keeping . Not only it is easy to use , but it also requires less storage space .

Doctor Assist is a fast and easy method of medical record keeping . Not only that , it is also an enviromentally-friendly solution due to the reduction in paper consumption . While being cost efficient , the Doctor Assist system saves time spent looking for files and charts , allowing you to spend more time with your patients .

 

Dr Liew Ait Chen, B Teo Medical Centre, Kuching.

I’ve started using Doctor Assist software since July 2013.  Doctor Assist is a user friendly, user specific clinic management software which is multi-tasking with highly relevant features for clinic setting.  It provides instant access to patient records, good billing and invoicing system, stock inventory movement and able to generate monthly  P/L ratio.  It helps us to go green and paperless as well as to minimize human error in record keeping, medication dispensing and stock keeping.  Furthermore, the prompt efficient online help desk support, database maintenance and back up service make our life so much easier.  The recent upgrade software version has the pop-up window for medical alert which is wonderful for me.  The service department is friendly and helpful and they provide excellent post-sale service.  I highly recommend Doctor Assist software to our dear colleagues.

 

Get to Know How and DEMO for FREE now !!!

 

Patient Registration & Management – Enable fast patient registration for its complete demography with Mykad reader in just 10 seconds! For some cases, patient is allowed to quick registered as well if the information is not complete, they can be added later on or updated with Mykad. Good news for family physician, there is no longer family card folder or index need to be created under this new approach, family card can be tagged together by defining their relationship so that any of the family member returns will easily spot their family member list. You can even browse through the member demography to easily get a clue of their similarity of medical history. For panel case, a patient can selected for for their panel from a registered panel list. The bill will then automatically created under this panel. In case you would like to customize your own medical check list or additional preferred information to be known, you can add on easily as there are many spared demography columns.

Queue Management & Appointment Making – Walk in patient can registered easily by their IC/passport or first name, middle name or last name. It can also be searched by any of their address location or registered telephone number. If there are patients with similar name, a list of name with their IC/Passport, DOB, gender and address will be suggested for your confirmation before proceeding further. Registration can be selected for preferred doctor if there is a group practice or open to any on duty doctors. Selected doctor will see a list of patient waiting with the earliest registration on the top list. Doctor can follow the queue or jump queue to see the suitable patient depends on patient’s case and their plan, then simply send request automatically for front counter to bring the patient in. This can be seamlessly automated with the Doctor Assist™ Queue Display Panel. A list of queue operation flow can be easily defined depends on the state of a patient, example, “Waiting”, “Consultation in progress”, “Consultation Done”, “Prescription Done” and so on. It can be manually or automated selected depends on action. Clinic manager can monitor progress of all patient as the queue will be highlighted in different color if the patient progress from one to another state of treatment during their visit. Doctor can also leave a next action message for front counter after seeing a patient so that, front counter can immediately schedule next appointment for patient while calling them up for dispensary or settlement purpose. Appointment making is very flexible and practical as they can select the customer preferred date or browsing a weekly calendar slot. It will even prompt an alert message if it conflicts with other in placed appointments. You can still continue to make multiple appointment at any one time if you allow.

Medical & Treatment Record – Doctor will have a full view of patient medical’s subjective, objective, assessment and plan, all in one view. It is also comes with complete prescription and treatment history for you to browse back 10 years or longer records by just scrolling up and down. The most attractive part is the medical layout is adjustable in 9 different template and each of its size is adjustable depends on the focus of doctor. To fulfill any age group or different computing experience of healthcare professionals, it comes with 2 main approaches for medical recording, which is by keyboard typing or digital pen writing. The same page of medical record can be progressive updated on different dates. Or it can whole new page for every new visit. You can apply the setting. For special doctor, example ophthalmologist, they can apply a customized template easily depends on their requirement. Not only this, many other medical anatomy diagram for gastro, ENT, orthopedic, gynae and others can be added side by side with the blank note.

Speed Prescription & Label Printing  – Doctor can prescribe much more faster than ever by having an alternate code to access the different prescription formula for the same drug. Drug can be called easily by using name or short code or stock code or by predefined category. Low stock will be alerted during the prescription and balance will be shown at the same time so doctor can have a choice to dispense other similar drug in case of low stock. And reorder can be made immediately. By having this speed prescription, you can easily prescribe 10 drug in just 20 seconds as there is no need to define the formula for every similar case. Upon request, prescription slip can be printed for patient to buy at the pharmacy upon request. If it is dispensed internally, drug label can be printed directly on the sticker for dispensary counter to refer and pick from the shelf. With the complete drug label with patient name, dispensary error will be reduced greatly.

Document and Image Management – If there is any laboratory result, CT scan digital image, referral letter or any incoming formal letter, it can be scanned into the patient’s file by having this feature. All type of file format can be accepted, example excel, powerpoint, word, dicom or text file. If it is a image format, immediate thumbnail preview is available, it can be then selected for full screen viewing or comparison purpose for 2 different images from any of the 2 similar or different date side by side. It is normally used for “before” and “after” comparison purpose.

Dispensary and Billing – After prescription is done, it is converted automatically to billing. Or dispensary counter will take instruction based on the doctors digital handwriting prescription note and proceed with dispensary. All item is recorded in dispensary will be deducted from the balance automatically. If there is any cancelled item, it will be returned for its balance quantity automatically without need to manually adjust the stock and recreate the billing. If there is additional item to be added in the same billing, it can be done easily. Low stock balance will be highlighted to help making decision to spare some stock for the emergency use. Settlement for the billing can be identified for its payment method or panel billing type. It can be printed in itemized or non-itemized format for both invoice or receipt. Charge of the item can be itemized or in a lump sum figure. If you have more question on this section, please call our consultant to give you the best advice.

Billing and Payment Management – In actual operation, this part is most challenging side as there are many cases will happen, example discount is given after the final bill is done, cancellation on the some items, new add-on items on the finalized billing, partial settlement, printing the guarantor name for the billing, split bill request and etc. All of the mentioned cases at above can be practically solved by this features in Doctor Assist™. We can only demonstrate this feature to you during the live demo. Please contact our consultant for more detail.

Statement of Account – Patient’s summary of billing for previous visits can be printed to indicate their payment method, status and billing type.

 

Treatment Planner – With this feature, medical doctor can put the selected patient for a series of procedural follow up on routine or timely basis. For example, one complete medical check up consists of blood test, urine test, CT scan and series of examination and it is very likely to be scheduled for every year. Medical center can easily follow up with this case easily with this features. It will link all the related appointments, laboratory order, radiology order, consultation note and payment for the similar treatment.

Medical Certificate (MC) and Time Slip- Allow user to create medical certificate for their sick leave proof purpose or print time slip for their short visit to indicate their registered time and completed time

Pharmacy and Stock Management – When dispensary is done at pharmacy for calculated quantity, the stock balance will be deducted to indicate the latest balance during the next dispensary. Stock can be searched easily by either stock name, stock code, alternated short code or look up by category. It is barcode reader compatible not only during the stock sales but as well as for stock purchase entry to avoid miscalculation of quantity. Every stock entry transaction is identified by batches with its purchase quantity and remaining balance for the batches. Adjustment and transfer-out can be done easily.

Patient Medical Progress Report – Patient progress can be monitored with this feature for their vital sign of examination during medical check up.  Such as glucose monitoring, blood pressure monitoring, growth chart monitoring, ante-natal monitoring report and so on. Medical Summary can be printed with all the vital medical information recorded collectively for insurance claim and analysis purpose.

Advance Clinic Report – This feature allows clinic manager to export statistical report both for business and medical compliance report. Example for business report are sales and revenue by doctor / visiting doctor, sales and revenue by trading or non-trading items, profit and losses for the trading items and etc. For the compliance report which is required by Ministry of Health, there are statistical of ICD10 diagnosis report, patient register, medical moving report, referral record, x-ray register and etc. All of the report can be exported to excel and get printed easily.

Official Letter Composer – Referral Letter, Consent Letter, Treatment Proposal can be composed easily with your clinic letter. This simple composer in which it will print with patient profile at the beginning for

Member Card – Center can issue a privilege card for patient to retain customer by accumulating the point for the value they spend such as medical check up and consultation. Customer can use this point to pay for their subsequent expenses in the center.

Lab Report – Lab report can be inserted into patient’s medical record either using scan copy or file copy such as excel.

 

Stock Management – Quantity of drug will be deducted from the stock once is it dispensed. Method of calling dispensary can be looked up from the stock code, name, short code, searching by category or by scanning in the product barcode.

System Access Management – Unlimited users can be created for different access level depends on their role, example front desk administrator, visiting doctor, dispensary, finance manager, stock manager and so on. Each of the user will be assigned with a username and password in order to access the system. Password policy will be applied to ensure timely password management is enforced. And each of the steps performed by the user will be recorded in the audit trail.


Benefits from Doctor Assist

Medical Testimonials

Dr Tan Lean Sim ,Klinik Chong , Kuching , Sarawak .

I found out about Doctor Assist via pamphlets at my clinic . I choose to use the system largely due to the person in charge , who explained the system so well , that all my queries were answered .

Why is it a good method ? It is fast , friendly and easy to use , plus the Doctor Assist team provided excellent back-up service . I found out about Doctor Assist via pamphlets at my clinic .

I choose to use the system largely due to the person in charge , who explained the system so well , that all my queries were answered . Why is it a good method ? It is fast , friendly and easy to use , plus the Doctor Assist team provided excellent back-up service .

There are many system in the market , and they are all competing with each other . In my opinion , the simpler the system , the better . We doctors are not geniuses when it comes to IT , so we appreciate a simpler system .

A friendly and helpful person in charge is of utmost importance , especially when you experienc e difficulties . With a friendly tone and good guidance , those difficulties can be easily sorted .

 

Dr Tan Lian Hong , Klinik Pakar Mata Dr Tan , Kuala Lumpur .

Why Doctor Assist ? Firstly , it is an eco-friendly solution due to its paperless management system . It also occupies less space compared to medical records in paper or card form . This is the best software system that I have used .

That being said , it is adjustable to individual needs . Of course , no sytem is perfect , so it takes a while to become accustomed to using it . All software systems are about the same . What is important is that the back-up and follow-up service is good . My advice is to give it a try , as without trying , you won’t know if it does or doesn’t work for you .

*Dr Tan Lian Hong was one of the specialists involved in the development of the Doctor Assist System . He played a role in providing the basic concepts for the development of the software system for medical records .

Datuk Dr Chan Fook Kow , Ampang Endoscopy , Kuala Lumpur .

I found out about Doctor Assist via flyers in my clinic . After discussing with the person in charge and testing out , I found that it suits my requirements of being both convenient and applicable . Prior to using this system , I was using manual billing system .

Doctor Assist makes it much easier to trace patient files and test results . It also takes up less space than medical records . The paperless system entails less work , as I don’t have to look through paper files to locate patient information .

For doctors who have yet to try Doctor Assist , I would advise that it is a much more convenient method of record keeping . Not only it is easy to use , but it also requires less storage space .

Doctor Assist is a fast and easy method of medical record keeping . Not only that , it is also an enviromentally-friendly solution due to the reduction in paper consumption . While being cost efficient , the Doctor Assist system saves time spent looking for files and charts , allowing you to spend more time with your patients .

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